Responsibilities
- Manage the delivery of CertiK’s KYC badge product
- Conduct interviews with project team members to assess risks and identify discrepancies
- Perform thorough investigations using open-source information with limited data
- Provide excellent customer service to clients undergoing the KYC process
- Communicate with teams about KYC badge status and requirements
- Help customers submit identification documents and verify them through systems
- Document your findings clearly to support each KYC badge decision
- Evaluate project teams for quality and risk factors
- Create content and thought leadership related to KYC and investigations in Web3
Requirements
- 3+ years of experience in investigations, KYC or a related field
- Proven experience conducting complex behavioral interviews
- Fluent in English
- Excellent verbal and written communication skills
- Experience performing OSINT investigations
- Familiar with Web3 social media platforms, especially X/Twitter
- Understanding of KYC regulations, AML/CFT laws, and compliance standards
- Highly organized and self-driven, able to work independently
- Comfortable in a fast-paced startup environment
- Able to manage multiple projects and prioritize tasks effectively
- Passionate about crypto and eager to learn about new projects
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