At DevRev, we’re building the future of work with Computer – your AI teammate.
- Computer is not just another tool. It’s built on the belief that the future of work should be about genuine human connection and collaboration – not piling on more apps.Computer is the best kind of teammate: it amplifies your strengths, takes repetition and frustration out of your day, and gives you more time and energy to do your best work.
- How?
Extensions for your teams and customersComputer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems.
- This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier.
- We call this Team Intelligence. It’s why DevRev exists.
- Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.
- DevRevU is building the next generation of product education—hands-on, outcome-driven, and AI-first.
As Lead, Product Education, you’ll drive day-to-day execution across customer and internal enablement, while also coaching a growing team of facilitators to raise the bar on delivery quality, consistency, and customer presence.
- This is a customer-facing role at the intersection of education, product, and adoption.
Key Responsibilities
- Own day-to-day execution of DevRevU programs in India (planning, delivery, logistics, follow-through)
- Coach and mentor facilitators/trainers through shadowing, feedback, and delivery best practices
- Build and pilot modern learning formats: simulations, scenario-based practice, AI-guided labs, and agentic learning experiences
- Facilitate live workshops and trainings (virtual + in-person) for technical and non-technical audiences
- Translate DevRev’s AI and automation capabilities into practical, role-based workflows and demos
- Partner with Product, Engineering, PMM, and CX to stay aligned with roadmap and releases
- Maintain high-quality training assets: demos, exercises, learning paths, and certification tracks
- Track outcomes (engagement, certification completion, adoption signals) and continuously improve programs
Qualifications
- 5–8 years in product education, enablement, technical training, solutions engineering, or similar SaaS roles
- Experience in a team lead role, coaching/mentoring others
- Strong product fluency and ability to simplify complex topics for mixed audiences
- Comfortable operating in fast-paced, cross-functional environments
- Comfort with AI concepts (LLMs, agents, automation, prompt workflows) and how to teach them
- Strong facilitation skills and customer presence
- Familiarity with LMS platforms and modern training tools
- Strong written, verbal, and visual communication
- Willingness to travel for customer programs
Culture
- The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
- That is DevRev!
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