Senior Business Continuity & Disaster Recovery Analyst

Cape TownFull-TimeSeniorAnalyst

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DigiCert is a global leader in intelligent trust, helping organizations protect the digital interactions people rely on every day. From websites and cloud services to connected devices and critical systems, we make sure digital experiences are secure, private, and authentic.
Our AI-powered DigiCert ONE platform brings together certificates, DNS, and lifecycle management to help organizations stay ahead of risk as technology and threats evolve. Trusted by more than 100,000 organizations—including 90% of the Fortune 500—DigiCert helps businesses operate with confidence today while preparing for what’s next, including a quantum-safe future.

The Senior BC/DR Analyst is responsible for coordinating, maintaining, and continuously improving DigiCert’s enterprise Business Continuity, Disaster Recovery, and Resiliency program.
This role acts as the central governance and program coordination owner for BC/DR across DigiCert, ensuring that business continuity plans, disaster recovery exercises, business impact analyses, testing reports, and remediation activities are consistently executed, documented, and aligned with industry standards such as ISO/IEC 27001, WebTrust, ETSI, NIST, and CA/B Forum requirements.
The role operates as a first-line governance function, working closely with DigiCert’s technology, infrastructure, security, and business teams who retain operational ownership of systems and recovery execution.

Own and maintain DigiCert’s enterprise Business Continuity Plan (BCP), ensuring it is current, approved, and consistently applied across the organization.
Coordinate periodic reviews and updates of the BCP to reflect organizational, system, or risk changes.
Ensure BCP scope includes all relevant DigiCert entities, services, and supporting functions.

Coordinate and manage Business Impact Analyses (BIAs) across DigiCert’s critical business processes and systems.
Partner with business owners and technology teams to:
identify critical processes and dependencies
document Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Maximum Tolerable Downtime (MTD)
Ensure BIAs are reviewed regularly and approved by appropriate management stakeholders.
identify critical processes and dependencies
document Recovery Time Objectives (RTO), Recovery Point Objectives (RPO), and Maximum Tolerable Downtime (MTD)

Maintain governance oversight of disaster recovery plans owned by DigiCert’s Infrastructure, Cloud and Engineering teams.
Ensure alignment between DR plans and business continuity objectives.
Track and report gaps between defined recovery objectives and test results.

Develop and maintain a BCP/DR testing and exercise framework, including:
tabletop exercises
business continuity simulations
coordination with technical disaster recovery tests
Maintain an approved test schedule and ensure exercises are performed, documented, and reviewed.
Capture lessons learned and track remediation actions to completion.
tabletop exercises
business continuity simulations
coordination with technical disaster recovery tests

Support Governance-owned policies related to business continuity and resiliency.
Partner with training and communications teams to support awareness of BCP/DR roles, responsibilities, and activation procedures.
Assist in maintaining reference materials and guidance for continuity planning and exercises.

Provide regular reporting on BCP/DR maturity, testing outcomes, risks, and remediation status to GRC leadership, Trust Office leadership and the CTRO.
Act as a coordination point between Governance, Infrastructure, Engineering, Security, Legal, People Ops, and Business leaders.

4+ years of experience in:
Business continuity
Disaster recovery
Operational resilience
Risk, Governance, or Compliance-related roles
Solid understanding of:
BCP/DR frameworks and lifecycle management
Business Impact Analysis methodologies
RTO (Recovery Time Objective), RPO (Recovery Point Objective), and MTD (Maximum Tolerable Downtime) concepts
Experience coordinating cross-functional initiatives with technical and non-technical stakeholders.
Strong documentation, organization, and follow-up skills.
Comfortable operating in a regulated and audit-sensitive environment.
Business continuity
Disaster recovery
Operational resilience
Risk, Governance, or Compliance-related roles
BCP/DR frameworks and lifecycle management
Business Impact Analysis methodologies
RTO (Recovery Time Objective), RPO (Recovery Point Objective), and MTD (Maximum Tolerable Downtime) concepts