Software Project Coordinator, Americas

Cape TownFull-TimeMid-levelOther

You will be redirected to the company career page

DigiCert is a global leader in intelligent trust, helping organizations protect the digital interactions people rely on every day. From websites and cloud services to connected devices and critical systems, we make sure digital experiences are secure, private, and authentic.
Our AI-powered DigiCert ONE platform brings together certificates, DNS, and lifecycle management to help organizations stay ahead of risk as technology and threats evolve. Trusted by more than 100,000 organizations—including 90% of the Fortune 500—DigiCert helps businesses operate with confidence today while preparing for what’s next, including a quantum-safe future.

As Software Project Coordinator you will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories.
You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.

Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
Support the Senior Project Manager in planning, organizing, and tracking project delivery activities.
Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks.
Maintain and update project plans, risk logs, and status reports under guidance.
Track and report on project milestones, timelines, and deliverables.
Support the management of project budgets, timesheets, and invoicing processes.
Help ensure adherence to project governance standards and quality requirements.
Liaise with internal teams, vendors, and customers to gather updates and support smooth communication.
Assist in resource planning and coordination with cross-functional teams.
Participate in post-project reviews and contribute to identifying areas for process improvement.
Provide administrative and operational support to the Professional Services team as needed.

2+ years of experience in a Software Project Coordinator or Scrum Master position at an IT or SaaS company (essential requirement)
Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)
Exposure to the full project lifecycle — from initiation to delivery — in any technical or business environment.
Experience working in a fast-paced, multidisciplinary organization.
Comfortable with engaging with global customers (strong stakeholder management)
Detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables.
Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients.
Strong organizational and time management skills with attention to detail.
A motivated individual with a foundational understanding of project management principles and processes.

Previous experience working with global teams and across different timezones.
Basic understanding of PKI or digital certificate management concepts (training will be provided).
Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane