Analyst - Operations (R-18827)

Mumbai - IndiaFull-TimeMid-levelOperations

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Engage with senior leaders (CEOs, CFOs, VPs) to understand business operations and financial performance, delivering clear summaries to analysts.
Coordinate with cross‑functional teams to resolve client issues, manage rating appeals, and ensure strict adherence to SLAs and SOPs.
Maintain accurate records, address customer queries, and ensure timely, high‑quality deliverables across stakeholders.
Extract and analyze data from multiple sources to support financial/business research and contribute to complex analyses.
Support sales through product explanations, presentations, and handling specialized customer inquiries.
Participate in rating committees, drive process improvements, and collaborate across SBUs for various projects.

MBA with 1-3 years of experience in banking or credit rating industry in a role requiring ongoing client interaction.
Should have a strong grasp on understanding and analyzing financial statements.
Possesses excellent MS-Excel, MS-PowerPoint and MS-Word skills.
Should not have apprehensions to travel beyond city limits for the interest of business.