Relationship Manager - m/w/d (R-18828)

Urdorf - SwitzerlandFull-TimeManagerOther

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Build and maintain strong client relationships, acting as a trusted advisor through insight-driven conversations
Maintain and grow recurring revenue through renewals, win-back initiatives, and cross-sell / up-sell opportunities
Proactively develop new business within existing and defined prospect accounts in close collaboration with Solutions Sales
Protect existing revenue through regular account management and reviews, identifying churn risk early
Own the end-to-end sales cycle, including negotiation, contracting, approvals, and stakeholder alignment
Manage a strong and accurate sales pipeline, ensuring reliable forecasting and high CRM data quality

2+ years of field sales experience or 5+ years in a senior Inside Sales / Relationship Management role
Proven success in structured, value-based sales approaches such as MEDDICC, including opportunity qualification and deal progression
Strong ability to identify economic buyers, decision processes, decision criteria, and quantified business outcomes
Consultative and analytical mindset with the ability to assess client business, organizational, and technology environments
Excellent communication, presentation, and negotiation skills in a global corporate environment
Experience with CRM tools (e.g. Salesforce), professional sales methodologies, Microsoft Office, and fluency in English (additional languages are a plus)