Role Description
- At Dropbox, content designers are relied on not only for simple, helpful, and human language, but also partnership in the design process. We always bring a user-focused point of view and give input on design that goes far beyond language.
- We’re looking for an intern eager to learn how to craft in-product content through hands-on experience. As part of the Content Design team (within our broader Design organization), you’ll work on user experiences that help millions of people do amazing work every day.
- In this role, you’ll meet regularly with a mentor and other content designers, and partner directly with a product team. You’ll also join Design team meetings and critiques, working closely with product designers, product managers, engineers, researchers, and more.
- Along the way, you’ll gain experience in writing, designing, researching, and iterating on user experiences to make Dropbox feel seamless and easy to use.
- In our Virtual First work culture, you’ll connect with with Dropboxers virtually and in-person to build the foundation of a strong professional network. As a Summer intern, you will also have the opportunity to attend our Emerging Talent Summit, where participants from our intern and early-career programs come together in person to build lasting relationships, explore learning and development opportunities, and prepare for their career journey ahead.
- For Summer 2026, we offer two start dates culminating in a 12-week internship:
- May 26 - August 14, 2026
- June 30 - Sep 18, 2026
Responsibilities
- Craft high-quality content that appears inside our product, including error and success messages, education, upsells, and more
- Translate complex concepts into friendly, easy-to-understand experiences
- Align your work to business goals, user needs, and our style guides, with guidance from your mentor and partners
- Develop and explain a rationale for your content recommendations
- Present your work to others for feedback, including content designers and cross-functional partners
- Give thoughtful feedback on projects presented in workshops and critiques
- Draft and iterate on content based on feedback from partners and research participants
Requirements
- Currently pursuing an undergraduate or graduate degree (graduating by Spring 2028) in Content Strategy, Content Design, Information Science, Journalism, English, Communications, Human-Computer Interaction or other relevant field degrees and experience with User Experience, Product, or Design
- Curiosity about pursuing a career in Content Design
- Strong writing and editing skills, with the ability to write clearly, concisely, and with a user-first mindset
- Keen attention to detail, including grammar, tone, structure, and consistency
- Clear presentation and communication styles
- Demonstrated skills for collaborating closely with others
- Submission of two writing samples with your application: One of your samples should be a personal statement (Bonus if the second sample demonstrates an understanding of writing for software) Each sample should be under 500 words
- One of your samples should be a personal statement (Bonus if the second sample demonstrates an understanding of writing for software)
- Each sample should be under 500 words
- One of your samples should be a personal statement (Bonus if the second sample demonstrates an understanding of writing for software)
- Each sample should be under 500 words
Preferred Qualifications
- Coursework (university-affiliated or otherwise) in User Experience or Content Strategy
- Familiarity with design tools like Figma
- Experience using AI tools to support or enhance your workflow
- Basic understanding of common software patterns
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