Staff Product Designer

Remote - Canada: Select locationsFull-TimeStaffDesign / Creative

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Problem definition: Define high-level opportunities with the Design Director that have the potential to transform the user experience and business outcomes. Bring clarity, insight, and strategic focus to these challenges.
Ownership: Take ownership of strategic, design-led projects, driving them from concept to delivery. Collaborate with the Design Director to identify key initiatives where your expertise can guide the team toward customer-centered, innovative outcomes.
Execution: Work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability. Focus on simplifying complex workflows that simplify user experiences for multiple customers.
Strategy: In close partnership with the design director, help shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals.
Partnership: Collaborate with the Design, Product, and Engineering Directors, to align strategic design initiatives with company goals.

8-10+ years in a senior Individual Contributor role, with a proven track record of leading complex design initiatives with elegant solutions
A portfolio showcasing significant contributions to shipping customer experiences that have made a measurable impact on business and customer metrics.
Demonstrated ability to work cross-functionally with various stakeholder groups, including engineering, product management, and leadership, influencing design strategy and ensuring successful execution.
Excellent written and verbal communication skills, with the ability to engage and influence key stakeholders. Strong storytelling skills to present and advocate for design decisions.

Proven ability to lead design efforts in remote or distributed team environments, driving collaboration across time zones and organizational silos.
Proven ability to scale onboarding, freemium, or pricing flows in self-serve SaaS environments.
Background working with AI-powered tools or interfaces preferred.