Product Marketing Manager (Pricing & Packaging)

About Glean

• Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
• At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
• Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
• If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
• Define and evolve Glean’s pricing strategy as new capabilities are released
• Build messaging that helps account executives explain how Glean is priced and our pricing philosophy
• Benchmark pricing strategies against key competitors and adjacent categories; identify where pricing can be a strategic differentiator
• Create and maintain pricing and packaging bill of materials (e.g. guides, licensing one-pagers, and FAQs for different buyer personas)
• Partner with product management and product operations to incorporate pricing into the product development lifecycle
• Be the voice of the customer during product development
• Partner with product marketing and product management teams to determine how to price and package new features and products
• Define promotional strategy and framework
• 5+ years of experience in B2B SaaS with a focus on pricing, strategy, product marketing, or product management; experience in AI or agentic platform products is a strong plus
• Proven ability to work cross-functionally and drive strategic decisions with executives
• Excellent written and verbal communication
• Strong analytical skills
• Bias toward clarity, structure, and action; enjoys building the operating model as much as the strategy
• Background working with enterprise buyers (IT, CIO, CDO, support leaders) and understanding how they evaluate value and risk; strong storytelling skills
• This is a hybrid role (4 days a week in our Palo Alto or San Francisco office)