Client Onboarding Specialist
London, England, United KingdomFull-TimeMid-levelOther
Skills
About the Position
- We are looking for a Client Onboarding Specialist to support our client-facing team in managing the pipeline of new institutional clients, with a particular focus on listed derivatives onboarding. Expanding our listed options and futures business is a key priority for Jane Street's client franchise, and this position will coordinate and drive new client setups across EMEA, with significant involvement in APAC.
- The right candidate for this role will be an enthusiastic self-starter who is willing to get involved and enjoys working in an intense and fast-paced work environment. The primary responsibility of this position is the complete oversight of the “FIA Tech” portal process, which includes:
- Initiating and tracking the status of Give-Up Agreements (GUAs)
- Coordinating GUAs with both counterparties and clearing brokers
- Negotiating and preparing related fee schedules
- Beyond these core duties, the position also involves several other key areas:
- Coordinating the derivatives onboarding of institutional clients
- Navigating across large teams and stakeholders
- Preparing reports and routine correspondence with exceptional attention to detail and accuracy
- Fielding inquiries to appropriate team members, following up on emerging issues and ensuring timely responses to urgent issues/activities as they arise
- Helping manage the stack of client trading connections setups
- Maintaining the highest levels of internal and external confidentiality
About You
- Have a bachelor’s degree and operational support experience, preferably at a financial services firm
- Proactive and self-motivated with strong organisational, interpersonal and communication skills
- Able to handle competing priorities and to work effectively in a challenging, fast-paced environment
- Discreet, trustworthy and mature
- Positive and professional in attitude and presence
- A responsible self-starter with extreme attention to detail
- A reliable, courteous and flexible team player
- Familiar with CRM software
- Familiar with Jira or other project management software
- Fluent in English
- If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com.
