The Solutions Engineer Team
- We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform.
The Solutions Engineer Opportunity
- Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.
What you’ll be doing
- Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
- Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
- Answer product feature and technical questions from customers, partners and Okta colleagues
- Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
- At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge
What you’ll bring to the role
- 8+ years pre-sales engineering experience and solution selling.
- A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity.
- An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
- Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
- Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
- Experience working with REST APIs and SDKs
- Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
- An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
- You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings.
- A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences.
- Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations.
- Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
- Diagramming experience for user journey flows, complex architecture diagrams, etc.
- Typically 25% travel.
- Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.
You ideally have
- Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments.
- Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management.
- Practical experience managing Windows Server, Active Directory, LDAP, and Federation services.
- Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred.
- Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access
- P24432_3342674
- LI -Remote
- LI-CM
- Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
- Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.Some roles may require travel to one of our office locations for in-person onboarding.
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