Security Service Delivery Partner

Mexico - Jalisco - RemoteFull-TimeMid-levelOther

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Manage stakeholder relationships and deliver monthly reporting for them.
Produce data tracking and budget scope reporting for senior management.
Analyze cybersecurity/DevSecOps frameworks using dashboarding and internal tools.
Oversee the SOC operational processes and ensure that security compliance/governance is maintained.
Use security data, monitoring tools, and threat intelligence to inform insights and build the big picture.
Lead customer initiatives, applying expertise and best management of all customer escalations and service issues.
Support senior management with the required decision-making on security initiatives and solutions.
Help teams with cross functional and interim – term development and transformation. Aid their transformation and implementation of cybersecurity initiatives.
Assist with various Cyber technical initiatives, including NIST and ISO framework rollout and certification.

Bachelor’s degree in computer science or a relatable field of study is preferred. High school diploma is required.
Prefer candidates who have a cyber security certification such as either CISSP or ITIL V4.
Must be proficient in both written and verbal communication using both the English and Spanish languages.
Experience of managing the delivery of Security based managed services.
Experience managing multiple accounts and stakeholders simultaneously.
Experience of working with a combination of the following tools is essential: Azure Security Centre and Sentinel, Service Now, Power BI, Qualis, CrowdStrike, Microsoft Sentinel.
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