ISR - Specialist Solutions (Intern)

SingaporeFull-TimeInternOther

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At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

The ISR – Specialist Solutions (Intern) will support the Specialist Solutions team by building and qualifying sales pipeline across the Database and ITSM portfolios. This role is primarily focused on outbound engagement, lead qualification, and opportunity identification, working closely with the Manager and Specialist teams to develop high-quality pipeline.

Engage and call leads provided by the Manager and sourced from campaigns, events, partners, and inbound requests
Qualify customer requirements and identify opportunities within the Database and ITSM space
Build, manage, and maintain an accurate pipeline of qualified opportunities
Conduct initial discovery conversations to understand customer needs and environments
Schedule follow-up meetings and hand over qualified opportunities to the relevant Sales or Specialist teams
Maintain accurate activity, lead, and opportunity records in the CRM system
Meet defined weekly activity, outreach, and pipeline creation targets

Strong verbal communication and interpersonal skills
Comfortable with outbound calling and customer engagement
Interest in enterprise technology, databases, and ITSM solutions
Ability to learn quickly and articulate solutions clearly
Organised, disciplined, and results oriented
Prior exposure to sales, customer engagement, or technology is an advantage but not mandatory

Hands-on experience in enterprise sales and solution qualification – Account Exposure
Practical exposure to pipeline generation and opportunity management - SFDC
Training on Database and ITSM solutions and real customer use cases – SW Certifications
Mentorship from experienced Sales and Specialist Solutions professionals
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice