RESPONSIBILITIES:
- Champion research programs and operations for human subjects research across the organization and help to scale the domain to support diverse research teams
- Define and monitor key performance indicators (KPIs) to measure the effectiveness of program initiatives and track progress towards goals
- Advocate for the needs of the research program team and its goals.
- Develop, manage and scale the research program team and their processes; evangelize these processes and best practices across the organization
- Partner with stakeholders from performance science, digital health, legal, and data science to evaluate roadmapping tradeoffs and efficiently manage team resources
- Ensure clear communication across the team and stakeholders.
- Reports to the Director of Human Subjects Research
QUALIFICATIONS:
- Advanced degree plus 2+ years of experience or 5+ years of experience in a Research Operations or Program Manager role, preferably within a health, research, or hardware product environment.
- 2+ years of experience managing a team
- Familiarity with agile methodologies, sprint planning, and backlog grooming processes.
- Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success
- Experience collaborating across multiple functions including engineering, privacy/legal, research, recruitment, and product.
- Experience with ethical standards for human subjects research, including handling PII/PHI and participant risk assessment
- Experience with IRB submissions, clinical regulatory guidance, or GDPR is a strong plus.
- Strong organizational, communication, and documentation skills.
- Passion for health, wellness, and WHOOP’s mission.
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