Launch Manager

South San Francisco, California, USAFull-TimeManagerOther

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Zipline is seeking a Site Launch Manager to lead the end-to-end deployment of Charging Points and the partner ecosystem that enables the network to scale. This is a senior, highly cross-functional role responsible for driving sites from approval through first delivery and into stable operations.
As the single-threaded owner of launch outcomes within your markets, you will translate ambitious network expansion goals into clear, executable plans and ensure new capacity comes online safely, quickly, and repeatably. You will operate at the center of complex, real-world deployments, partnering closely with teams across infrastructure, flight operations, regulatory, community engagement, and commercial functions.

Be the single-threaded owner for the launch of Zipline’s charging sites from approval through early operations, ensuring sites come online efficiently, on schedule, and at high quality
Own launch readiness across a portfolio of markets or regions
Orchestrate the launch of restaurant, retail, and healthcare partner locations supported by each charging site, including the deployment of Zipline’s distributed package-loading infrastructure — Zipping Points
Build and drive the integrated launch plan across permitting, construction, infrastructure, flight operations, maintenance, community engagement, communications, and commercial readiness
Manage the critical path, identify risks, and unblock cross-functional execution in real time; escalate effectively and drive tradeoff decisions
Build and continuously improve the processes, systems, and tools that power launch execution, driving automation, clear cross-functional visibility, and step-change improvements in efficiency
Help Zipline scale its launch engine across new metros and verticals

6+ years of experience in operations, program management, deployments, or marketplace/physical network scaling
Demonstrated ownership of complex, cross-functional launches or infrastructure rollouts
Strong project and program management instincts with a bias for action and accountability
Exceptional stakeholder management and executive communication skills
Comfort operating in ambiguity and driving structure in fast-moving environments
Ability to manage multiple launches simultaneously without losing critical detail
Willingness to travel within assigned metros as needed

Experience launching physical infrastructure, logistics networks, or new market operations
Background in aviation, robotics, autonomous systems, logistics, or last-mile delivery
Experience working with city stakeholders, permitting, or construction workflows
MBA or advanced degree in a relevant field

The starting cash range for this role is $140,000-180,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.