Support / Customer Success Jobs

● 1 year experience at SoFi, or in lieu of SoFi experience 3+ years in the financial services industry● Experience with process mapping and workflow…

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is…

We offer 12-week summer internships in the U.S. with two available start dates. You may choose from the following options: May 26 – August 21 or June 15 –…

You are passionate about customer success and find satisfaction in helping your customers achieve great things. You have a proven track record in customer…

You believe every support interaction is an opportunity to build trust with the user and gather product feedback for internal teams. You are a strong written…

2 - 4 years of experience in a similar role. Positivity - Maintain a positive attitude in a high-stress environment Initiative - Able to identify problems or…

Education BA/BS or equivalent experience preferred BA/BS or equivalent experience preferred BA/BS or equivalent experience preferred

Education BA/BS or equivalent experience preferred BA/BS or equivalent experience preferred BA/BS or equivalent experience preferred

Work with your dedicated mentor (a seasoned Technical Support Engineer) on real-world customer problems across security, operations, asset management, and…

The Support Delivery Manager is a trusted advisor to NICE’s customers and will provide both proactive and reactive post-implementation support ensuring…

6+ years of practical experience in customer support or a related field Programming experience or knowledge in Python Experience in data modeling…

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to…

3+ years of experience in a customer-facing role within a contact center environment, including handling escalated cases and complex customer interactions.…

Experience & Technical Acumen: 6+ years of experience in Customer Success, Technical Account Management (TAM), or Technical Support Engineer within a SaaS or…

Experience with support ticketing systems (Salesforce Service Cloud, Zendesk). Familiarity with sentiment analytics, case quality scoring, or escalation…

7+ years of experience in Customer Success, Account Management, or a comparable client-facing SaaS role. Proven experience managing complex enterprise…

An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse…

Minimum 2 years of experience supporting a macOS environment, with a strong emphasis on white-glove support Strong documentation and communication skills…

5+ years of customer success management experience in Customer Success, Technical Account Management, or similar roles supporting enterprise customers. Strong…

5+ years of customer success management experience in Customer Success, Technical Account Management, or similar roles supporting enterprise customers. Strong…