Senior Executive Support Engineer
Austin, TXFull-TimeSeniorSupport / Customer Success
Skills
Qualifications Required
- 7–10+ years of experience in Executive Support, AV Engineering, or Senior End-User Computing.
- Expertise with AV and conferencing ecosystems (Zoom Rooms broadcast-quality setups).
- Strong troubleshooting experience with macOS, Windows, mobile platforms, and modern workplace tools.
- Ability to support live, high-pressure executive events with precision and calm.
- Excellent communication, discretion, and service mindset.
- Demonstrated customer-service excellence supporting C-level or senior executives.
Preferred
- Experience in a high-growth, hybrid, or regulated environment.
- Scripting or automation experience (bash, PowerShell, Jamf, Intune).
- Familiarity with Slack, Okta, and enterprise SaaS systems.
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