Russian Speaking Application Support Group Agent

Budapest, HungaryFull-TimeMid-levelSupport / Customer Success

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Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
We seek a motivated, technology-oriented candidate to join our New Accounts Team in Budapest, Hungary. The Russian Speaking Application Support Group Agent in the New Accounts team will assist potential and existing clients with the application process, answer general questions about Interactive Brokers' services, and demonstrate and express a positive attitude when speaking to callers.

As a member of the New Accounts team, you will process institutional and retail client applications daily.
You will review documentation related to new account openings per European regulations.
Correspond with clients, sales representatives and client service representatives.
Collaborate with other cross-functional teams to assist with account approval and maintenance.
Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before account opening
Follow internal policy and procedures when dealing with various account-related tasks.

As a member of the New Accounts team, you will process institutional and retail client applications daily.
You will review documentation related to new account openings per European regulations.
Correspond with clients, sales representatives and client service representatives.
Collaborate with other cross-functional teams to assist with account approval and maintenance.
Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before account opening
Follow internal policy and procedures when dealing with various account-related tasks.

Discretionary annual bonus (cash and stock)
Private healthcare insurance
Recreational pass (AYCM XL package)
Daily food allowance in the office
Monthly BKK pass
Hybrid way of working (2 days home office/week)
Modern office in the heart of Budapest with free amenities
Great atmosphere with friendly and exceptional colleagues, frequent company outings.*The benefits package will be reviewed regularly and may be subject to change.