About the internship
- The Customer Success Team at Okta ensures our customers achieve their business goals using our technology. We bridge the gap between Okta’s innovations and our customers’ priorities, driving long-term value and strategic alignment.
- The Okta Customer Success Intern will be involved in all stages of the customer journey: onboarding, deployment, product adoption, and renewal. You will gain hands-on experience in how a Customer Success professional strategically partners with global brands to maximise their outcomes with Okta.
What You’ll Get Do
- Learn to communicate the business value of Okta’s products and solutions through presentations and storytelling.
- Observe Customer Success Managers to understand onboarding plans, competitive landscapes, and IAM best practices.
- Learn the Scale Customer Success motion and playbook.
- Collaborate with teams like Sales, Engineering, Renewals, Marketing and Customer Advocacy to drive measurable business outcomes.
Who we are Looking For
- Academic Journey: Currently pursuing a Bachelor’s or Master’s degree with a graduation date between December 2026 and Summer 2027.
- Problem Solvers: A proactive learner with a sharp eye for detail and the ability to solve complex problems through data and analysis.
- Communication: A strong communicator and storyteller, comfortable presenting ideas and research to diverse audiences.
- Project Management: Ability to manage multiple projects simultaneously, from performing market research to generating actionable reports.
- Tech Passion: A genuine interest in building a career within the SaaS/Cloud space, with a specific curiosity for how Identity secures the world’s leading brands.
As an intern at Okta, you’ll do real work that matters. From day one, you’ll own meaningful projects that directly contribute to our mission and get a front-row seat to how the world’s leading Identity company operates.
- You won’t do it alone, you’ll have the dedicated support of a mentor and manager to help you navigate your project and master new skills. Beyond the work, you’ll join a vibrant community of fellow interns and Okta employees. You’ll have the chance to grow professionally through exclusive events like our Executive Speaker Series, technical "Brown Bag" sessions, and, of course, plenty of social events to ensure you’re having fun along the way.
What you can look forward to as a Full-Time Okta employee!
- Amazing Benefits
- Making Social Impact
- Developing Talent and Fostering Connection + Community at Okta
- Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.Some roles may require travel to one of our office locations for in-person onboarding.
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